Innovative AI Solutions for Your Business
Expert consulting in AI strategy and implementation.
Innovative AI Solutions for Your Business
Expert consulting in AI strategy and implementation.
About 21st Century AI
Welcome to 21st Century AI—a space where curiosity meets conversation. Whether you're an AI expert, practitioner, or a newcomer, it's our mission to help you explore artificial intelligence (AI).
We are a community of innovators who encourage open dialogue, shared learning, and critical reflection on how artificial intelligence is shaping our society, workplaces, families, and futures.
We look forward to engaging with you in a dynamic exchange of ideas that empowers everyone to navigate—and shape—the evolving world of AI.
About 21st Century AI
Our Mission
At 21st Century AI, our mission is to empower organizations using innovative AI solutions designed to advance your business.
Our Team
Our team is comprised of experienced and knowledgeable AI professionals who are passionate about helping you succeed. We work closely with our clients to understand their unique needs and provide tailored solutions.
Our Services
Unlock the full potential of artificial intelligence with our comprehensive consulting services—tailored to meet you wherever you are on your AI journey.
Whether you need AI-powered chatbots to elevate customer engagement, autonomous agents to optimize operations, or bespoke tools to solve complex challenges, our team delivers end-to-end AI solutions.
Expert AI Consulting Services
AI Strategy & Organizational Readiness
This engagement helps organizations systematically evaluate, plan, and establish their artificial intelligence capabilities by assessing current maturity levels, developing strategic roadmaps, and creating governance structures that align AI initiatives with business objectives to ensure successful and sustainable AI adoption.
What's included:
- AI Introduction: Overview, Art of the Possible, and AI Maturity Model.
- AI Maturity Assessments: Where are you today?
- AI Vision & Roadmap Development: Aligning AI initiatives to business goals (efficiency, revenue, customer experience) and prioritizing projects and timelines.
- Center of Excellence (CoE) Formation: Governance frameworks and cross-functional alignment.
- Build vs Buy Decisions: Strategic evaluation of platforms, vendors, and custom builds.
Data Strategy & Infrastructure
- Enterprise Data Readiness & Governance: Addressing data quality, silos, lineage, and access policies.
- Data Lake / Warehouse Optimization for AI Use: Architecting data environments (Redshift, Snowflake, Databricks, BigQuery, etc.).
- Synthetic Data & Data Augmentation: For regulated industries or where data is sparse.
Applied AI & Use Case Development
Develop top AI use cases by business use cases by business function.
- Sales: Lead scoring, forecasting, AI sales coaching (e.g., Gong + GPT), messaging
- Marketing: Customer segmentation, dynamic pricing, creative generation.
- Customer Service: Intelligent virtual agents, case routing, sentiment analysis.
- HR & Talent: Resume screening, employee engagement prediction.
- Finance: Invoice processing, anomaly detection, credit risk scoring.
- Operations: Predictive maintenance, process optimization, supply chain AI.
Custom AI Solutions
- LLM Integrations (OpenAI, Anthropic, etc.): Internal knowledge assistants, RAG-based document search, chatbot copilots for employees, chatbot conversational experience for customers.
- Computer Vision Applications: For manufacturing, security, logistics, retail (e.g., defect detection, object tracking).
- Predictive Modeling: Custom forecasting engines, churn models, fraud detection algorithms.
AI Tools & Ecosystem Integration
- AI SaaS Evaluation & Implementation: Identify and integrate best-in-class AI tools for each department.
- AI Cloud Solutions: AWS Bedrock & SageMaker, Microsoft Azure AI & ML, Google Cloud Vertex AI and Gemini, etc.
- CRM + AI Integrations: Salesforce Einstein and Agentforce, HubSpot AI, Zoho Zia, Dynamics 365 Copilot.
- ERP & Supply Chain AI: Oracle Cloud AI, SAP AI Core, or plug-in tools for demand forecasting.
Change Management & Upskilling
- AI Literacy for Leaders & Teams: Executive briefings, department-specific AI training.
- AI Governance Frameworks: Risk, ethics, explainability, human-in-the-loop design.
- Cultural Adoption Planning: How to avoid resistance and foster innovation.
Compliance, Security & Ethics
- Responsible AI Practices & Audits: Bias testing, transparency, fairness in AI models.
- Regulatory Compliance: GDPR, HIPAA, CPRA, AI Act, and industry-specific regulations.
- AI Security Assessments: Securing LLM endpoints, protecting IP, avoiding model leakage.
Generative AI Solutions
- GenAI Strategy Workshops: Hands-on ideation sessions to identify and prioritize use cases.
- Custom GPT Copilots: Trained on internal data for legal, R&D, sales enablement, customer success, etc.
- Content Automation at Scale: Product descriptions, campaign content, knowledge base creation.
Innovation & Emerging Technologies
- Multimodal AI: Image + text AI for use cases in insurance, retail, medical. diagnostics, etc.
- Digital Twins & Simulation AI: For manufacturing, energy, and logistics planning.
- AI + IoT (Edge AI): Predictive maintenance, real-time monitoring, smart devices.
AI ROI Tracking & Optimization
- Defining and Measuring AI Success Metrics: Time saved, accuracy gains, revenue impact, cost, etc.
- Model Lifecycle Management: MLOps setup, monitoring drift, retraining strategies.
Bundled Services
- AI Strategy Sprint (3–6 weeks): Fast-start roadmap and business case for AI initiatives.
- AI Use Case Incubator: Cross-functional workshop to ideate and prioritize pilots.
- GenAI Pilot + RAG Integration: Build an internal chatbot / co-productivity tool with retrieval-augmented generation.
- AI Risk & Ethics Review: Compliance review and governance plan.
- LLM Deployment Accelerator: Enterprise deployment of OpenAI / Anthropic / Claude models with guardrails.
Contact Us
Let's meet!
Let us know when you are available to connect!
Hours
Today | Closed |
Closed for U.S. major holidays.